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Privacy Policy

Your privacy is important to us. It is Not a Pony's policy to respect your privacy regarding any information we may collect from you across our website, https://www.notapony.com.au.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We typically collect your personal information directly from you. On some occasions, we may collect your personal information from third parties such as payment platform providers.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect through the use of administrative, technical and physical safeguards such as firewalls and encryption measures. While we endeavour to protect our systems, website, operations and information against unauthorised access, use, modification and disclosure, due to the inherent nature of the Internet as an open global communications vehicle and other risk factors, we cannot guarantee that any information, during transmission or while stored on our systems, will be safe from intrusion by others, such as hackers.

Not a Pony takes reasonable steps to:
a) make sure that the personal information we collect, use and disclose is accurate, complete and up-to-date;
b) protect the personal information that we hold from misuse and loss and from unauthorised access, modification or disclosure; and
c) where permitted by law, destroy or permanently anonymise personal information that is no longer needed by Not a Pony.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law. Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

You have the following rights available to you in respect of the personal information we hold about you:

  • Access. You have the right to request a copy of the personal information we are processing about you. For your own privacy and security, at our discretion we may require you to prove your identity before providing the requested information.
  • Rectification. You have the right to request that incomplete or inaccurate personal information that we process about you be rectified.
  • Deletion. You have the right to request that we delete personal information that we process about you. We may only then retain such data to comply with a legal obligation or to establish, exercise or defend legal claims.
  • Withdrawing Consent. If you have consented to our processing of your personal information, you have the right to withdraw your consent at any time. This includes cases where you wish to opt out from marketing messages that you receive from us.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 24 August 2020.

View our Cookies Policy